Privacy Policy

Last updated:

Introduction

Serenestudioglow respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase indoor plants from us.

Information We Collect

We collect information that you provide directly to us when you:

• Place an order for indoor plants or accessories
• Create an account on our website
• Subscribe to our newsletter
• Contact us through our contact form
• Participate in surveys or promotions

The types of information we may collect include:

• Name and contact information (email address, phone number, mailing address)
• Payment information (credit card details, billing address)
• Order history and preferences
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders for indoor plants
• Send you order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send you marketing communications about our products and services
• Improve our website and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business
• Shipping companies to deliver your orders
• Payment processors to handle transactions
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your personal information

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the last updated date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Serenestudioglow

4601 N Elston Ave, Chicago, IL 60630, United States

Email: info@serenestudioglow.world

Phone: +17088315548

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